OnePlus 7 users on Google Fi reportedly unable to answer incoming calls after OxygenOS 11 (Android 11) open beta update

oneplus 7 pro 5g

The Android 11 update for the OnePlus 7 series of devices has been the topic of discussion in the community forums for a while now.

Recently, we saw the company finally rolling out the initial Open Beta builds for the OnePlus 7 and OnePlus 7 devices. That was about a week ago.

OnePlus-7-inline-new

OnePlus 7

Since then, users have been installing these developmental builds on their devices and taking it through its paces, and as expected, a few bugs reared their ugly heads.

We already know about the missing Always-on-Display feature although reports now have it that this will be added back in subsequent builds.

There have also been reports of issues with slow Warp Charging by a section of these device owners and we have looked at a potential workaround that seems to have worked for affected users.

As it turns out, there is yet another issue that is a little more dire and detrimental to the basic phone experience on the OnePlus 7 devices, at least in this first Open Beta build.

OnePlus-7-Pro-Inline

OnePlus 7 Pro

According to Google Fi users of the OnePlus 7 running OxygenOS 11 (Android 11) Open Beta 1, their devices have a bug that renders them unable to answer incoming calls.

I just updated my OnePlus 7 to Android 11 Beta. It’s working well for the most part. One annoying bug is that I can’t pick up incoming calls. My dialer won’t engage when I try to swipe up to answer or hit the green phone icon in the notification. So, I have to call the person back. Making outgoing calls is no problem. Anyone else having this issue and know how to fix?
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Incoming calls ring, but don’t connect on OnePlus 7T. Caller hears rings until voicemail. Outgoing calls work fine.
Source

According to affected users, basic troubleshooting measures such as clearing cache and storage for the dialer app, using the Google Dialer and even factory resetting doesn’t seem to offer any relief.

I have this problem as well. Persists after a hard reset. Call appears to be answered with the stock dialer app, yet continues to ring on the other end. With the Google dialer, touching Accept on the toast notification opens the dialer, but doesn’t answer the call. Still have an option to swipe to answer. Swiping to answer blanks the screen, then the screen reappears for another swipe. Calls still continues to ring on the other end, My carrier is Google Fi, OnePlus 7 Pro.
Source

At the time of writing, neither Google nor OnePlus had issued an official acknowledgment of this OnePlus 7 Google Fi calls problem. This, even as more and more affected users (1,2,3,4,5)continue to voice their complaints.

We shall continue to keep an eye on this and update as and when we get more info so stay tuned to PiunikaWeb.

NOTE: We have these and many more OnePlus stories in our dedicated OnePlus section.

PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.

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