[Update: Dec 02] iPhone users on iOS 14 reporting missing push notifications (no notification alerts) & here’re some potential solutions

ios-14

New updates to this story are being added at the bottom…

Original story (from November 17) follows:

Several users have taken to the Apple forums complaining about receiving no notifications or alerts on iOS 14. The cause behind the problem is still unclear at this point.

But something is clearly broken given the large number of complaints, and a few of them are given below:

I am having the same issue and also not receiving notifications for other email apps as well as social media. Thought it may be an app needs to be updated issue but that doesn’t seem to have worked either. I am missing critical emails that require immediate response.
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with the 14 update i am not receiving text notifications at all (ie: nobanner on lock screen, no ding in the earpiece, no notification on the bluetooth). This is a problem as i use this phone for business and MUST be able to get my notifications at all times. APPLE… PLEASE FIX ASAP
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The issue does seem pretty widespread at this point and is being faced by users across several iPhone models. The bug also doesn’t seem to behave universally for everyone.

Some users say that they are getting notifications but missing banners. Others say that they only don’t see them on lock screen. Yet many others say that they are not receiving any notifications whatsoever.

There are also a few reports wherein users say that they receive notifications fine while inside of the respective app. But the notifications stop as soon as they exit.

iphone-12-pro

The recently released iPhone 12 Pro

Now, a universal culprit for the same seems unlikely given the huge variations in complaints. However, there is a possible fix doing rounds on the forums that has worked for many. You may try your luck as well.

So far, the only fix is to turn off Bluetooth on my phone. In other words, when Bluetooth is enabled, I don’t receive any notifications on my iPhone when locked. When I disable Bluetooth, the notifications appear on my lock screen as expected.
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My Apple Watch and iPhone 11 pro max appear to work as they are supposed to except when I am on Bluetooth then neither device alerts me when I have a text. Also when my MacBook is open I do not get a text alert. I have tried so many different things that have been suggested that I am just hoping the next release fixes the problem and I hope they realize it is tied to Bluetooth in addition to what other problems there are.
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As apparent from above, many users report that turning off Bluetooth fixed the issue for them. But it’s obviously not the perfect solution as something clearly seems broken.

Users should receive notifications on their iPhone with or without a connection to some other device. Or perhaps it is some kind of new feature, which again doesn’t make any sense.

If turning off Bluetooth did not work for you, then worry not, for we got other workarounds as well.

Other workarounds for no notifications on iOS 14 issue

1. Show on lock screen setting: If you keep missing notifications on your lock screen, then make sure that the “Show on Lock Screen” setting is toggled on. You can find the same under Settings > Notifications > Messages.

2. CarPlay settings:

ios-14-no-notifications-carplay

Not sure about everyone else, but I had this same exact issue. This is what I finally figured out. Even though my car was not on, this setting was causing my issue. Head over to Settings > Notifications > Messages and turn off ‘Show in CarPlay’. Once I turned that setting off, my notifications started working again.
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3. Change banner style:

I went into settings, notifications, messages, and changed the Banner style to persistent and added repeat alerts twice as an added reminder. Notifications for text seem okay now.
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4. Turn off “Hide alerts”: If you are not receiving messages from certain contacts, then head over to the Messages app and make sure that the “Hide alerts” settings is turned off for the contact in question.

And that’s all for now. Let us know in the comments below if the above workarounds did the job for the no notifications on iOS 14 issue for you. Also let us know about any other fixes you have in mind.

Update 1 (November 23)

IST 01:00 pm: User reports indicate that this issue is still not fixed in the new iOS 14.2.1 update. Here’s a comment from a user regarding this:

So we’re all clear, the 14.2.1 fix was for text messages not being received at all. It was not addressing the absent text alert/notifications bug of not knowing you have a new text. I had this bug with my IPhone-X when I upgraded to IOS 14. I now have an iPhone-12 Pro Max with 14.2.1 and the bug remains

Are you noticing the issue on iOS 14.2.1 update? Let us know in the comments section below. Also, you can head to our iOS 14 bugs tracker to get info on what all issues are plaguing Apple’s latest OS upgrade.

Update 2 (November 25)

IST 01:45 pm: While there is no official word on the matter as yet, user conversation at the community conveys the problem in question could be a known one. Take a look at what those who got in touch with the support have shared:

Apple chat support said engineers are aware. I have a call with Apple support tomorrow night. This needs to be addressed immediately.
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The guy over the phone had me share the screen, ran some tests and had me asking me friends to text so we could replicate the issue and for hiM to make notes on it as well as uploading the log. Supposedly it is a known issue, and he will call me tomorrow to follow up on it.
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That said, a few more workarounds have caught our sight, like disable both the Airplane mode and Do not disturb (DND) for about 10 seconds and then re-enable them again. Others have been explained below:

So far for me the only way to get my message app notifications to work consistently is to totally close the message app every time you send a text back or you’re not using it. As soon as I open it and leave it open, is when I stop getting those notifications.
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Yes if u have the watch rest and snc again new SW save battery so if u r wearing ur watch notifications will appear if not u will receive it normally.
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Update 2 (November 28)

We found a couple of more workarounds that have worked for individual users:

I found that if the VoLTE is turned on, I no longer get my sound notification. I turned this off and it seemed to fix the problem. Settings/cellular/cellular data options/voice & data/VoLTE, turn this off.
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The only thing that has worked for me is to close out of the messaging app and then it does notify me of an incoming text when locked.
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Update 3 (November 30)

IST 10:45am: Formatting the device worked for at least one user, and another user confirmed Apple Support asked them to do the same, saying “it’s something in the restore causing the problems.”

Here are their respective comments:

So guys.. I fed up w this diy troubleshooting. I have called apple support for so many times and I insist that they booked me a service appointment at nearest service centre.

I went there and they tried again every troubleshoots I have tried, no avail. Last resort is to format the phone and it fixed. They even wanna charge me 50bucks for a format of a brand new phone’s. Well, I 99% believe most of you have the same notif issue as I was.

So, go here guys. Settings > General >Reset > Erase all content & settings. (Not network, not all settings but also with the contents) Set up as new phone. Note that you will lost all data. Yes, you have the options to restore but the notification culprit is the data from your previous/old phone.

The catch is to let go of your old data.

So, assuming u okay with these, right after setting up, don’t opt for the restore/any data retrieving from backup. Install IG and go ahead. Worked for me. Hopefully’ll work for u guys too. I did have a problem though after the fix. My Find My wasn’t locating my friends. “Locations not found”. Anyway, goodluck
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Thanks for this. I’ve just finished a chat enquiring about my case from 2 weeks ago, and was told the same thing. It’s not a hardware fault, it’s something in the restore causing the problems. I’ve also been advised to completely wipe the phone and set it up manually from new. At least if it worked for you, there hope that spending the time doing all this will cure all of the issues. I’ve got the Lidar issue too, where I can’t measure a persons height. I’m fed up with having to keep checking the phone for mail etc so I’m going to reset the phone a little later on. Keeping my fingers crossed!
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Update 4 (December 01)

Multiple users are confirming the issue is fixed for them on the iOS 14.3 build. Here are some of their comments:

I also have had no missed texts since I downloaded the 14.3 public beta,, did a hard reboot, and reset network settings. Been 5 days now so I am pretty optimistic that this is at last solved……..
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Sign up for Apple’s Beta program, then search for 14.3 and download, it completely fixed my issues
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I installed 14.2.1 on my iPhone 12, and t didn’t solve the problem. I then installed the 14.3 beta, and the problem was solved. It otherwise is working 100% with the beta too.
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Just reposting what I and some other users believe is a fix:

I also have had no missed texts since I downloaded the 14.3 public beta,, did a hard reboot, and reset network settings. Been 5 days now so I am pretty optimistic that this is at last solved……..

I haven’t seen anyone report having more problems after installing 14.3 — the hard reboot and reset network settings probably isn’t necessary, but obviously can’t hurt…………………..

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Update 5 (December 02)

While we’ve already highlighted the ‘no notifications’ problem, coming to light is another use-case, which is being encountered by the some of those facing the notifications issue.

As per reports, the messages/texts are automatically being read by the system without device users realizing they ever received one. Here’s a screengrab of some of the recent reports:

iphone_messages_automatically_read_by_system

Source: Twitter

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