[Update: Acknowledged] Several OnePlus 8 & 8 Pro users reporting auto-rotate (stuck in landscape mode) issue after OxygenOS 11.0.2.2 update

OnePlus-8-21

New updates are being added at the bottom of this story…….

Original story (published on November 27, 2020) follows:

One of the biggest perks of owning a modern smartphone is the prospect that the device is bound to get better and more secure over time with regular software updates.

With current flagships, that’s up to 4 years of constantly evolving with each new build. Unfortunately, things don’t always go well with these OTA updates.

OnePlus-8-23

OnePlus 8

Many times, we’ve seen OTA updates to various devices causing unintended behavior and sometimes, even breaking features that were working properly.

This is the situation that users of the OnePlus 8 and OnePlus 8 Pro are finding themselves in. See, their devices are among the very few that currently run OnePlus’ Android 11 custom skin, OxygenOS 11.

However, following a recent OxygenOS 11 update, build 11.0.2.2, users of the OnePlus 8 series of devices have been facing a rather annoying issue surrounding the device’s auto-rotation feature.

According to affected users (1,2,3,4,5), the device’s display gets stuck in landscape mode and won’t go back to portrait, even with the correct orientation and the auto-rotate feature enabled.

While Playing YouTube or any websites videos even auto rotation is locked it doesn’t come to potrait it still plays on wide screen.
Source

Bugs using YouTube landscape mode to portrait mode. I am watching videos in landscape mode when i am back youtube still on landscape mode not in portrait mode. In oxygen os version 11.0.2.2.
Source

While most of the users report that this happens while using the YouTube app, there are a few who say it happens with other online video platforms, including Amazon Prime and Discovery+
too.

oneplus 8 auto rotation issue other platforms affected

Same here! Not specific with YouTube though! I’ve seen the same with Prime and Discovery+ as well!
Source

A look at the community forums reveals that this issue might have been present in OxygenOS 11 even in its development stages as there are reports of this issue in OxygenOS 11 Open Beta 4 (1,2,3,4).

Also worth noting is that this is not an entirely new issue for OnePlus devices. Scroll through the forums and you’ll come across old reports from users of OnePlus 7 and OnePlus 6 devices.

At the time of writing, it is unclear why this OnePlus 8 auto-rotate issue is happening and since the update only rolled out yesterday, it could be another few days before users get communication on the same.

To recall, the OxygenOS 11.0.2.2 brought with it bug fixes to some of the issues we had highlighted earlier including the inability of OnePlus 8 devices to download some games/apps weighing 100MB and above, excessive battery drains, and parallel apps.

It is a shame that such a problem-solving update had to introduce yet another issue to the OnePlus 8 devices.

Stay tuned to PiunikaWeb to be the first to know when this OnePlus 8 auto-rotate issue is addressed or when a workaround surfaces.

Update 1 (December 16)

05:00 pm (IST): Responding to a user’s complaint regarding the auto-rotate issue on the OnePlus 8 series, a staff member on the company’s community forum has confirmed that the developers have fixed the issue and it will be available via upcoming builds.

oneplus-auto-rotate-issue-acknowledged

(Source)

NOTE: We have these and many more OnePlus stories in our dedicated OnePlus section.

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The post [Update: Acknowledged] Several OnePlus 8 & 8 Pro users reporting auto-rotate (stuck in landscape mode) issue after OxygenOS 11.0.2.2 update appeared first on PiunikaWeb.

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