Some Google Meet users say they can’t change background (option is missing) & we have some temporary fixes


Google had announced the introduction of live custom backgrounds to Google Meet in a blog post a couple of months back. And this is a great addition for two reasons.

Firstly, the feature will help users better express their personality and spice up an otherwise boring conference. Secondly, it is extremely utilitarian for people who want to hide their messy bedrooms in the background.

It is also worth mentioning here that this feature isn’t exactly cutting edge innovation as Microsoft Teams and Zoom already had incorporated it a while back. But hey, better late than never.

While everything has been smooth sailing till now, quite a few users have been complaining that they can’t change the Google Meet background during certain calls.

Having the same problem, sometimes it works other times i get the something went wrong message.

As apparent from the above complaints, users are greeted with a “Something went wrong and your background can’t be replaced” error message upon attempting to do so.

And yes, most of the users have seemingly already confirmed that the administrator hasn’t restricted the usage of this feature.

The problem also seems to be occurring intermittently for most.

If you are one of the users facing this annoying issue, then you have come to the right place as we have a few workarounds up our sleeve.

Workarounds if you can’t change Google Meet background

1. Reset Meet link: You can try resetting the Google Meet invite link if you have the permissions like the following user has done with success.

Success!! Go to settings on the google classroom and reset your meet link!

2. Check if hardware acceleration is enabled: Google Meet’s live background feature requires hardware acceleration to be enabled on your browser. To do this, head over to your browser settings and search up “hardware acceleration.”

chrome hardware acceleration

Click to enlarge

While this setting will be already enabled on most browsers, just make sure that it is for you as well.

3. Clear browser data: If neither of the above worked, then you can also try resetting your browser. This can be done on Chrome through Settings > Privacy & security > Clear browsing data. A similar set of steps can be followed for other browsers too.

Users aren’t just having trouble changing backgrounds though, as there are also plenty of other reports which state that the option to change backgrounds is missing altogether.

In this case, you need to make sure that your browser supports WebGL. To do this, head over to this link and check if the site looks just like in the screenshot below.

webgl support test

Click to enlarge

Hopefully, the above workarounds resolved your grievances. Let us know in the comments section below if it did.

Be sure to also check out our previous stories on Google Meet like our coverage on the “You can’t join this video call” and the “headphones not working” issues.

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