Many Poco F1 (Pocophone F1) users facing Amazon Prime streaming issues (Video unavailable) after MIUI 12 update, are you?


NOTICE: We’ve created an archive of all major developments related to the Poco F1 smartphone and MIUI 12. We are continuously updating that page with the latest Pocophone F1 news so that you don’t need to search for information related to the device on a daily basis. Head here to access that page.

Pocophone F1, which is known as the Poco F1 in India, received the MIUI 12 update back in October albeit, with some bugs and issues.

Some user reports included missing slow-motion video recording, device gets overheated while recording 4K videos, laggy animations, rapid battery drains, and more.


(Source 1, 2, 3, 4, 5, 6)

Now, a lot users of the Poco F1 are reporting about issues related to Amazon Prime Video and it seems that these problems have come to light only after the MIUI 12 update.

Multiple reports suggest that users are getting the Video Unavailable error as they are trying to stream on Amazon Prime Video.

While these reports are coming from the Poco F1 Telegram channel for the time being, the issues still appear to be widespread considering the large amount of user reports.


(Source 7, 8, 9, 10, 11, 12)

The issue is yet to be acknowledged and addressed by the OEM but the Telegram channel admin has asked if anyone else is facing the same problem.

Looking at the number of users reporting about the same issue, the OEM should address it on a larger scale but it is unclear when that will transpire.

Also, the issue does not appear to be related to the Widevine certification level as users have reported that their Widevine level is showing as L1.

Nevertheless, the cause of the said problem remains unclear until official announcements are made by the OEM.

We hope the issue gets rectified soon and on a wider scale as more and more reports keeps on surfacing about the same.

That said, we will keep tracking this for further development and will provide more details once new information becomes available.


(Source 13, 14, 15, 16, 17, 18, 19)

Moreover, you can also let us know if you are facing similar issues on your Pocophone F1 after getting the MIUI 12 update by dropping a comment below.

In the meantime, you can check out our MIUI 12 update and bug trackers to get the latest updates on the topics.

NOTE: There are more such stories in our dedicated Poco and Xiaomi sections so be sure to go through them as well.

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